Terms and Conditions –
399bet11 Bangladesh

By accessing or using the 399bet11 platform at https://399bet11.club, you agree to be bound by these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use the 399bet11 platform.

These Terms and Conditions apply to all users of 399bet11, including visitors who browse the site without registering, registered members who have not yet made a deposit, and active players who use the platform regularly. The terms apply equally regardless of how you access 399bet11 — whether through a desktop browser, mobile browser, or the 399bet11 mobile app.

399bet11 reserves the right to update these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. Continued use of the 399bet11 platform after any update constitutes acceptance of the revised terms.

To place bets or play games at 399bet11, you must create a registered account. Registration is free and takes less than two minutes using your mobile number. The following conditions apply to all 399bet11 accounts:

• You must be at least 18 years of age at the time of registration. 399bet11 does not permit minors to register or use the platform under any circumstances.
• Each person may hold only one 399bet11 account. Creating multiple accounts — whether under the same name, the same device, or the same payment method — is strictly prohibited and will result in all associated accounts being closed.
• All information provided during registration must be accurate and complete. This includes your full name, date of birth, mobile number, and payment method details. 399bet11 may request identity verification documents at any time to confirm the accuracy of registration information.
• You are responsible for maintaining the security of your 399bet11 account credentials. Do not share your password with anyone. 399bet11 will never ask for your password via email, SMS, or live chat.
• If you suspect that your 399bet11 account has been accessed without your authorisation, contact the support team immediately via live chat.

399bet11 reserves the right to refuse registration to any applicant without providing a reason. Accounts that are found to have been registered with false information will be closed , and any balance held in those accounts may be voided.

399bet11 accepts deposits exclusively in Bangladeshi Taka (BDT) via the following local mobile financial services: bKash, Nagad, and Rocket. No international payment methods, credit cards, or bank transfers are currently supported.

• Deposits are credited to your 399bet11 account instantly upon confirmation from the payment provider. If a deposit does not appear within five minutes, contact support with your transaction reference number.
• The minimum deposit amount at 399bet11 is ৳200. There is no maximum deposit limit for standard accounts, though high-volume deposits may trigger a verification request.
• 399bet11 does not charge any fees on deposits. However, your mobile financial service provider may apply their own transaction charges — check with bKash, Nagad, or Rocket directly for their current fee schedules.
• Deposits made to 399bet11 are for gaming purposes only. Funds deposited cannot be transferred to another player's account.

Withdrawals at 399bet11 are processed to the same mobile financial service account used for your most recent deposit. This policy exists to prevent money laundering and protect player funds.

• The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed.
• Withdrawals for verified accounts are typically processed within 5 to 15 minutes during business hours. Requests submitted outside of peak hours may take up to 2 hours.
• Before your first withdrawal, 399bet11 may require identity verification. You will be asked to submit a copy of your National ID card or passport. This is a one-time process and is required to comply with anti-money laundering regulations.
• Bonus funds cannot be withdrawn until the applicable wagering requirements have been met in full. Only real-money funds that have cleared the wagering requirement are eligible for withdrawal.
• 399bet11 reserves the right to delay or decline a withdrawal request if there is reasonable suspicion of fraudulent activity, pending verification, or a breach of these Terms and Conditions.

399bet11 offers a range of bonuses and vouchers to both new and existing players. All promotional offers are subject to the specific terms stated at the time the offer is made, as well as the general bonus rules outlined here.

• All bonuses at 399bet11 carry a wagering requirement. The standard wagering requirement is 20x the bonus amount, unless stated otherwise in the specific promotion terms. This means if you receive a ৳1,000 bonus, you must wager ৳20,000 before the bonus converts to withdrawable cash.
• Wagering contributions vary by game type. Slots typically contribute 100% toward wagering requirements. Live casino games may contribute 10%–20%. Sports bets contribute based on the odds of the selection — bets at odds below 1.5 may not contribute at all.
• Voucher codes distributed via SMS or the 399bet11 app must be entered in the promotions section of your account before they expire. Expired vouchers cannot be reinstated.
• 399bet11 reserves the right to withdraw any bonus offer at any time without prior notice. Bonuses already credited to an account will not be removed mid-wagering unless there is evidence of abuse.
• Only one welcome bonus is available per player, per household, and per device. Players who create multiple accounts to claim the welcome bonus multiple times will have all accounts closed and all bonuses voided.

All bets placed at 399bet11 are subject to the specific rules of the game or sport being wagered on, as well as the general betting rules outlined here.

• Once a bet has been confirmed at 399bet11, it cannot be cancelled or amended. Please review your selections carefully before confirming any wager.
• In the event of a technical error that results in an incorrect price or payout being displayed, 399bet11 reserves the right to void the affected bets and return stakes to player accounts.
• For sports betting, if an event is postponed or cancelled, bets will be voided and stakes returned unless the event is rescheduled and completed within 48 hours of the original start time.
• 399bet11 sets maximum bet limits for all markets. These limits are displayed in the bet slip before confirmation. Bets that exceed the stated maximum may be partially accepted at the maximum permitted stake.
• In-play betting markets at 399bet11 are subject to suspension at any time during an event. Bets placed during a suspension period will be voided.

The following activities are strictly prohibited at 399bet11. Engaging in any of these behaviours will result in account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Using automated software, bots, or scripts to place bets or interact with the 399bet11 platform in any way.
• Colluding with other players to manipulate game outcomes or exploit bonus structures.
• Exploiting software bugs, errors, or vulnerabilities in the 399bet11 platform. Any player who discovers a bug must report it to support immediately rather than exploiting it.
• Using a VPN or proxy service to circumvent geographic restrictions or account limitations imposed by 399bet11.
• Engaging in any form of money laundering through the 399bet11 platform, including depositing funds with no intention of gaming and immediately withdrawing them.
• Registering under a false identity or using another person's payment method without their explicit consent.

399bet11 reserves the right to suspend or close any account at any time for any of the following reasons:

• Breach of any section of these Terms and Conditions.
• Failure to complete identity verification within the required timeframe.
• Suspected fraudulent activity or money laundering.
• A self-exclusion request submitted by the account holder.
• A request from a regulatory authority or law enforcement agency.

If your 399bet11 account is suspended due to a suspected breach of these terms, you will be notified via the email or mobile number registered to your account. Any funds held in a suspended account will remain frozen pending the outcome of the investigation. If the investigation concludes that no breach occurred, the account will be reinstated and funds released. If a breach is confirmed, the balance may be partially or fully voided depending on the nature of the violation.

Players who wish to close their own 399bet11 account voluntarily can do so by contacting the support team via live chat. Any remaining real-money balance will be returned to your registered payment method within 48 hours of the closure request being processed.

399bet11 is committed to promoting responsible gaming among all players on the platform. We believe that gaming should be an enjoyable form of entertainment, and we take our responsibility to protect vulnerable players seriously.

• Players can set daily, weekly, or monthly deposit limits directly from their account settings. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours.
• Session time reminders can be configured to alert you after a specified period of continuous play.
• A cooling-off period of 24 hours, 7 days, or 30 days can be requested at any time. During a cooling-off period, you will not be able to log in to your 399bet11 account or receive promotional communications.
• Self-exclusion is available for players who need a longer break. Self-exclusion periods range from 6 months to permanent exclusion. During self-exclusion, your account will be closed and you will be removed from all marketing lists.

If you are concerned about your gaming habits or those of someone you know, please visit the 399bet11 Responsible Gaming page for more information and links to professional support resources.

399bet11 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering at 399bet11, you consent to the collection and processing of your personal data as described in the Privacy Policy.

• Personal data collected by 399bet11 includes your name, date of birth, mobile number, payment method details, and gaming activity records.
• This data is used to operate your account, process transactions, verify your identity, and comply with legal obligations.
• 399bet11 does not sell personal data to third parties. Data may be shared with payment processors, identity verification services, and regulatory authorities where required by law.
• All data is stored securely using industry-standard encryption. 399bet11 retains account data for a minimum of five years following account closure, as required by anti-money laundering regulations.

All content on the 399bet11 platform — including but not limited to the logo, game graphics, interface design, text, and promotional materials — is the intellectual property of 399bet11 or its licensed content providers. You may not reproduce, distribute, or create derivative works from any 399bet11 content without prior written permission.

The 399bet11 name, logo, and brand identity are protected trademarks. Unauthorised use of the 399bet11 brand in any context — including social media, third-party websites, or printed materials — is strictly prohibited and may result in legal action.

To the fullest extent permitted by applicable law, 399bet11 shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or interruption of service.

• 399bet11 does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary unavailability.
• 399bet11 is not responsible for any losses incurred as a result of a player's failure to comply with these Terms and Conditions.
• In the event of a dispute regarding a bet outcome or game result, the decision of 399bet11's management team is final, subject to the formal dispute resolution process outlined in the FAQ.

399bet11 reserves the right to modify these Terms and Conditions at any time. When material changes are made, registered players will be notified via SMS or in-app notification at least 7 days before the changes take effect, where practicable.

If you continue to use the 399bet11 platform after the effective date of any changes, you are deemed to have accepted the updated Terms and Conditions. If you do not agree with the updated terms, you must stop using the platform and contact support to close your account.

If you have any questions about these Terms and Conditions, or if you need clarification on any section before registering at 399bet11, please get in touch with the support team. We're available 24 hours a day, seven days a week.

• Live Chat: Available directly from the 399bet11 platform — click the chat icon in the bottom right corner of any page.
• Email: [email protected] — responses within 4 hours during business hours.
• FAQ: Many common questions about accounts, payments, and bonuses are answered in the 399bet11 FAQ.